Special Order Coordinator

Arhaus Recruiting • Boston Heights, OH

5d

About The Position

The Special Order Coordinator is responsible for driving the accurate and efficient execution of the special order product flow. Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

Requirements

• Bachelor’s Degree
• Excellent communication skills
• Proficient in Microsoft Office Suite – emphasis on Excel & Outlook
• Excellent Time Management skills
• High sense of urgency and ability to manage multiple priorities and communicate effectively
• Ability to learn quickly and to retain information.
• Must be analytical and be able to comprehend how multiple systems interact.
• Detail Oriented
• Strong analytical skills
• Productivity and prioritization skills a must.

Nice To Haves

• Prior experience in retail inventory software is a plus.
• Customer Service or prior retail experience is a plus.

Responsibilities

• Ensure efficient processing of Special Order purchase orders (POs) by thoroughly reviewing data accuracy and integrity
• Manage the Special Order inbox, ensuring prompt and accurate responses
• Distribute and effectively communicate information to the stores and product teams
• Maintain regular communication with external vendors to ensure the timely delivery of special order products
• Work closely with the Special Order Analyst to ensure all orders are fulfilled within the quoted lead time and communicated effectively to the client
• PIM (product information) maintenance for SPO SKUs as needed
• Attribute Management
• Product Costing
• Dimensions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level