Special Order Coordinator

Arhaus • Boston Heights, OH

1d

About The Position

The Special Order Coordinator is responsible for driving the accurate and efficient execution of the special order product flow.

Requirements

• Bachelor’s Degree
• Excellent communication skills
• Proficient in Microsoft Office Suite – emphasis on Excel & Outlook
• Excellent Time Management skills

Nice To Haves

• Prior experience in retail inventory software is a plus.
• Customer Service or prior retail experience is a plus.

Responsibilities

• Ensure efficient processing of Special Order purchase orders (POs) by thoroughly reviewing data accuracy and integrity
• Manage the Special Order inbox, ensuring prompt and accurate responses
• Accountable for distributing and effectively communicating information to the stores and product teams
• Maintained regular communication with external vendors to ensure the timely delivery of special order products
• Work closely with the Special Order Analyst to ensure all orders are fulfilled within the quoted lead time and communicated effectively to the client
• PIM (product information) maintenance for SPO SKUs as needed
• Attribute Management
• Product Costing
• Dimensions
• Other duties may be determined by management to perform the necessary functions of the position, on an as needed basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level