Special Investigations Unit (SIU) - Field Investigator
About The Position
Ethos Risk Services is seeking a Special Investigations Unit (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and prepare detailed reports that support claims decisions. The investigator works independently and collaboratively, traveling to accident scenes, interviewing witnesses and other parties, and uploading documentation into the company’s claims system. The role includes on-site investigations of accidents and property losses; interviews and statements; online research and background checks; report writing; retrieval and organization of supporting documents; case tracking; identification of potential fraud and claims issues; and professional communication with clients and claim handlers. Assignments are generally intended to remain within a two-hour drive of the investigator’s residence, though further travel and overnight stays may occasionally be required. Overnight stays are covered by the company. Occasional weekend work may be required to meet case demands or client requests.
Requirements
- At least 2 years of SIU experience with an investigative firm or insurance carrier, across lines of business such as liability, auto, and property.
- An active Private Investigator license, or willingness to obtain one where required by state.
- An active driver's license and valid auto insurance.
- A well-maintained, reliable vehicle for exclusive use.
- SIU equipment, including a recorder and a high-quality digital camera.
- A reliable laptop, cell phone, and internet service for communication and administrative tasks.
Nice To Haves
- Associate's or Bachelor's degree in Criminal Justice or a related field.
- Former military or law enforcement background.
Responsibilities
- Conduct thorough on-site investigations of accidents and property losses.
- Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.
- Gather case information through digital sources and background checks.
- Draft detailed investigative reports summarizing findings and observations.
- Retrieve relevant documents and document case findings.
- Track case progress, time, and expenses accurately within Ethos systems.
- Recognize compensability issues, misrepresentation, and other claims red flags.
- Maintain professional contact with clients and claim handlers throughout investigations.
- Travel to accident scenes and upload documentation into the claims system.
Benefits
- Company-covered overnight stays when required for travel.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
