Special Investigations Unit (SIU) - Field Investigator

Ethos Risk Services•Kansas City, KS

About The Position

Ethos Risk Services is seeking a Special Investigations Unit (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and prepare detailed reports supporting claims decisions. The role involves working independently and collaboratively, traveling to accident scenes, interviewing witnesses, and uploading documentation into the claims system. Assignments are generally intended to be within a two-hour drive of the investigator’s residence, though occasional farther travel and overnight stays may be required; overnight stays are covered by the company. Occasional weekend work may be required to meet case demands or client requests. The investigator must have a well-maintained, reliable vehicle for exclusive use and SIU equipment, including a recorder and high-quality digital camera. A reliable laptop, cell phone, and internet service are also needed for communication and administrative tasks. A background check will be conducted in accordance with applicable state law and regulations. Ethos Risk Services is an equal opportunity employer.

Requirements

At least 2 years of SIU experience with an investigative firm or insurance carrier across lines of business such as liability, auto, and property.
An active Private Investigator license or willingness to obtain one where required by state.
An active driver's license and valid auto insurance.
A well-maintained and reliable vehicle for exclusive use.
SIU equipment, including a recorder and a high-quality digital camera.
A reliable laptop, cell phone, and internet service.

Nice To Haves

Associate's or Bachelor's degree in Criminal Justice or a related field.
Former military or law enforcement background.

Responsibilities

Conduct thorough on-site investigations of accidents and property losses.
Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.
Gather case information through digital sources and background checks.
Draft detailed investigative reports summarizing findings and observations.
Retrieve relevant documents and maintain case documentation to support investigative findings.
Track case progress, time, and expenses accurately within Ethos systems.
Recognize compensability issues, misrepresentation, and other claims red flags.
Maintain professional contact with clients and claim handlers throughout the investigation process.
Upload documentation into the claims system.