Special Investigations Unit (SIU) - Field Investigator

Ethos Risk Services • Buffalo, NY

4d

About The Position

Ethos Risk Services is seeking a Special Investigations Unit (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and prepare detailed reports that support insurance claims decisions. The role involves independent and collaborative work, including travel to accident scenes, interviews with witnesses and other parties, online research, and uploading documentation into the claims system.

The investigator conducts on-site investigations of accidents and property losses, obtains statements, retrieves supporting documents, identifies potential fraud or other claims issues, tracks case progress and expenses, and maintains professional communication with clients and claim handlers. Assignments are generally intended to be within a two-hour drive of the investigator’s residence, although additional travel and company-covered overnight stays may occasionally be necessary. Occasional weekend work may be required based on case demands or client requests.

Requirements

• At least 2 years of SIU experience with an investigative firm or insurance carrier.
• Experience working across various lines of business, such as liability, auto, and property.
• An active Private Investigator license or willingness to obtain one where required by state.
• An active driver's license and valid auto insurance.
• A well-maintained, reliable vehicle for exclusive use.
• SIU equipment, including a recorder and a high-quality digital camera.
• A reliable laptop, cell phone, and internet service.

Nice To Haves

• Associate's or Bachelor's degree in Criminal Justice or a related field preferred.
• Former military or law enforcement background preferred.

Responsibilities

• Conduct thorough on-site investigations of accidents and property losses.
• Conduct in-person interviews and obtain accurate, detailed statements from involved parties.
• Gather case information through digital sources and background checks.
• Write detailed investigative reports summarizing findings and observations.
• Retrieve relevant documents and document investigative findings.
• Track case progress, time, and expenses in Ethos systems.
• Recognize compensability issues, misrepresentation, and other claims red flags.
• Maintain professional communication with clients and claim handlers throughout investigations.
• Upload documentation into the claims system.

Benefits

• Company-covered overnight stays when required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed