Special Investigations Unit (SIU) - Field Investigator
About The Position
Ethos Risk Services is seeking a Special Investigations Unit (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and prepare detailed reports that support claims decisions. The role involves working independently and collaboratively, traveling to accident scenes, interviewing witnesses, and uploading documentation into the claims system. The investigator conducts on-site investigations of accidents and property losses; interviews involved parties and obtains statements; performs online research and background checks; retrieves supporting documents; and documents findings in thorough investigative reports. The role also includes tracking case progress, time, and expenses in Ethos systems, identifying potential fraud and claims red flags, and communicating professionally with clients and claim handlers. Assignments are generally intended to be within a two-hour drive of the investigator’s residence, though farther travel and occasional overnight stays may be required. Overnight stays are covered by the company. Occasional weekend work may be required to meet case demands or client requests. A background check will be conducted in accordance with applicable state law and regulations.
Requirements
- At least 2 years of SIU experience with an investigative firm or insurance carrier across lines of business such as liability, auto, and property.
- An active Private Investigator license or willingness to obtain one where required by state.
- An active driver's license and valid auto insurance.
- A well-maintained, reliable vehicle for exclusive use.
- SIU equipment, including a recorder and a high-quality digital camera.
- A reliable laptop, cell phone, and internet service for communication and administrative tasks.
Nice To Haves
- Associate's or bachelor's degree in Criminal Justice or a related field preferred.
- Former military or law enforcement background preferred.
Responsibilities
- Conduct thorough on-site investigations of accidents and property losses.
- Conduct in-person interviews and obtain accurate, detailed statements from parties involved.
- Gather case information through digital sources and background checks.
- Draft detailed investigative reports summarizing findings and observations.
- Retrieve relevant documents to support investigative findings and upload documentation into the claims system.
- Track case progress, time, and expenses in Ethos systems.
- Recognize compensability issues, misrepresentation, and other potential claims red flags.
- Maintain professional communication with clients and claim handlers throughout investigations.
Benefits
- Company-covered overnight stays when required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
