Special Investigations Unit (SIU) - Field Investigator

Ethos Risk Services•Greenville, GA

About The Position

Ethos Risk Services is seeking a Special Investigations Unit (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and prepare detailed reports that support insurance claims decisions. The investigator works independently and collaboratively, traveling to accident scenes, interviewing witnesses and other parties, and uploading documentation into the claims system. Assignments are generally intended to be within a two-hour drive of the investigator’s residence, though farther travel and occasional overnight stays may be required; overnight stays are covered by the company. Occasional weekend work may be needed to meet case demands or client requests. The role requires a reliable vehicle for exclusive use, SIU equipment, and personal technology and internet access for communication and administrative work.

Requirements

  • At least 2 years of SIU experience with an investigative firm or insurance carrier, across lines of business such as liability, auto, and property.
  • An active Private Investigator license or willingness to obtain one where required by state.
  • An active driver's license and valid auto insurance.
  • A well-maintained, reliable vehicle for exclusive use.
  • SIU equipment, including a recorder and a high-quality digital camera.
  • A reliable laptop, cell phone, and internet service.

Nice To Haves

  • An Associate's or Bachelor's degree in Criminal Justice or a related field.
  • Former military or law enforcement background.

Responsibilities

  • Conduct thorough on-site investigations of accidents and property losses.
  • Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.
  • Gather case information through digital sources and background checks.
  • Write detailed investigative reports summarizing findings and observations.
  • Retrieve relevant documents and document investigative findings.
  • Track case progress, time, and expenses in Ethos systems.
  • Recognize compensability issues, misrepresentation, and other claims red flags.
  • Maintain professional contact with clients and claim handlers throughout investigations.

Benefits

  • Company-covered costs for occasional overnight stays required for assignments.
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