Special Investigations Unit (SIU) - Field Investigator

Ethos Risk Services•New York, NY

About The Position

Ethos Risk Services is seeking a Special Investigations Unit (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and prepare detailed reports that support claims decisions. The role involves working independently and collaboratively, traveling to accident scenes, interviewing witnesses, and uploading documentation into the claims system. The investigator conducts on-site investigations of accidents and property losses, interviews involved parties, performs online research and background checks, and retrieves documents relevant to findings. They track case progress, time, and expenses in Ethos systems, identify potential fraud and claims issues, and communicate professionally with clients and claim handlers. Assignments are generally intended to be within a two-hour drive of the investigator’s residence, though occasional longer travel and overnight stays may be required. Overnight stays are covered by the company. Occasional weekend work may be required to meet case demands or client requests. A background check will be conducted in accordance with applicable state law and regulations.

Requirements

At least 2 years of SIU experience with an investigative firm or insurance carrier.
Experience working across various lines of business, such as liability, auto, and property.
Active Private Investigator license or willingness to obtain one where required by state.
Active driver's license and valid auto insurance.
A well-maintained, reliable vehicle for exclusive use.
SIU equipment, including a recorder and high-quality digital camera.
A reliable laptop, cell phone, and internet service.

Nice To Haves

Associate's or Bachelor's degree in Criminal Justice or a related field.
Former military or law enforcement background.

Responsibilities

Conduct thorough on-site investigations of accidents and property losses.
Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.
Gather case information through digital sources and background checks.
Draft detailed investigative reports summarizing findings and observations.
Retrieve relevant documents to support investigative findings and document cases.
Track case progress, time, and expenses accurately within Ethos systems.
Recognize compensability issues, misrepresentation, and other claims red flags.
Maintain professional contact with clients and claim handlers throughout investigations.
Travel to investigation sites and upload documentation into the claims system.