Special Events Security Officer

Signal Security•Rapid City, SD

23h•Onsite

About The Position

A Signal Special Events Security Officer helps protect guests and access points at special events. The officer conducts entry screening and inspections, communicates tactfully about prohibited items and non-compliant bags, and performs pat-downs as needed. Officers provide guest services in accordance with company values and site-specific instructions, assist with special requests including ADA questions or accommodations, monitor crowd activity, and report suspicious behavior or security concerns to a supervisor or nearby law enforcement officer. They write detailed, accurate shift reports using company technology and web- or app-based software, follow site instructions and post orders, and care for assigned equipment. The role requires punctuality, adherence to shift commitments, dress and appearance standards, and flexibility as event-day priorities change. Temporary guards may be considered for transition to full- or part-time staff after an event or may continue as event staff for other events throughout the year.

Requirements

Must be 18 years of age or older.
High school diploma or GED.
Pass a background check and drug test.
Have reliable transportation.
Complete training modules within the first month.
Excellent organization, oral communication, and written communication skills.
Demonstrate commitment to service, organizational values, and professionalism through appropriate conduct and demeanor.
Ability to communicate effectively with a wide variety of people in an exciting environment.
Ability to take direction and demonstrate flexibility when event-day priorities shift.
Ability to work full stadium events, including nights, weekends, and holidays.
Ability to stand for prolonged periods.
Some positions may require repeated stair climbing.
Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Must be able to move equipment weighing up to 20 pounds.

Responsibilities

Conduct careful entry screening and inspections to support guest safety and security.
Tactfully communicate which prohibited items or non-compliant bags cannot enter the stadium.
Conduct pat-downs as needed to ensure prohibited items do not enter the stadium.
Deliver dedicated services consistent with company values and site-specific instructions or post orders.
Assist guests with special requests, including ADA questions or accommodations.
Monitor crowd activity and report suspicious activity or behavior to the area supervisor.
Identify and escalate security concerns to a supervisor or nearby law enforcement officer as needed.
Complete special projects and assignments as business dictates.
Write detailed and accurate reports during each shift using company technology and web- or app-based software.
Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance expectations.
Interact with internal and external customers on site and cultivate customer-service relationships.
Care for assigned Signal equipment, including radios, access keys or cards, vehicles, and devices.
Complete training modules within the first month.