Special Events Security Guard

Signal of Northwest Atlanta, GA (Signal Security)•Kennesaw, GA

About The Position

A Signal Special Events Security Guard conducts and ensures the security of guests and access points at a special events location. The role includes screening and inspecting guests, monitoring crowd activity, helping guests with requests, and providing customer service in accordance with site-specific instructions and post orders. The posting also notes hours of 6:30 a.m. to 10:30 a.m., Monday through Friday, and says the main responsibility is directing traffic into and out of a distribution center. Event assignments may require working full stadium events, including nights, weekends, and holidays. The position involves work in loud or very loud environments on event days and may involve inclement weather.

Requirements

Must be at least 18 years old.
High school diploma or GED required.
Must pass a background check and drug test.
Must have reliable transportation.
Complete training modules within the first month.
Excellent organizational, oral, and written communication skills.
Demonstrate commitment to service, company values, and professionalism through appropriate conduct and demeanor.
Must be able to move equipment weighing up to 20 pounds.
Ability to stand for prolonged periods.
Some positions may require repeated stair climbing.
Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Ability to communicate effectively with a wide variety of people in an event environment.
Ability to take direction and adapt to shifting priorities on event day.

Responsibilities

Ensure guest safety and security through entry screening and inspections, including tactfully explaining prohibited items and bag restrictions.
Conduct pat-downs as needed to prevent prohibited items from entering the stadium.
Provide dedicated services consistent with company values, expectations, and site-specific instructions and post orders.
Assist guests with special requests, including ADA questions or accommodations.
Monitor crowd activities and report suspicious activity or behavior to an area supervisor.
Identify and escalate security concerns to a supervisor or nearby law enforcement officer as needed.
Complete special projects and assignments as business dictates.
Write detailed and accurate reports using company technology and web- or app-based software during each shift.
Arrive on time, clock in and out, meet time commitments, follow instructions, and meet dress code and appearance standards.
Interact with internal and external customers and cultivate customer-service relationships.
Care for assigned Signal equipment, including radios, access keys or cards, vehicles, and devices.
Direct traffic into and out of a distribution center, as stated in the posting.