Special Events Security Guard

Signal Security•Kennesaw, GA

About The Position

A Signal Special Events Security Guard helps ensure the security of guests and access points at the assigned location. The posting also states that the main responsibility for this position is directing traffic in and out of a distribution center. The guard provides guest assistance and service, monitors activity, escalates security concerns, follows site-specific instructions and post orders, and completes accurate shift reports using company technology or web- or app-based software. The role requires punctuality, adherence to instructions and appearance standards, and care of assigned equipment. Work may include full stadium events at night, on weekends, and on holidays, and may take place in loud conditions and inclement weather.

Requirements

  • Must be at least 18 years old.
  • High school diploma or GED.
  • Pass a background check and drug test.
  • Have reliable transportation.
  • Complete training modules within the first month.
  • Excellent organizational, oral, and written communication skills.
  • Demonstrate commitment to service, company values, and professionalism through appropriate conduct and demeanor.
  • Be able to move equipment weighing up to 20 pounds.
  • Be able to work full stadium events, including nights, weekends, and holidays.
  • Ability to stand for prolonged periods; some positions may require repeated stair climbing.
  • Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Communicate effectively with a wide variety of people in an exciting environment.
  • Take direction and adapt to shifting priorities on event days.

Responsibilities

  • Direct traffic in and out of a distribution center.
  • Help ensure guest safety and secure event access points.
  • Screen guests and inspect entries, tactfully explaining prohibited items or non-compliant bags that cannot be admitted.
  • Conduct pat-downs as needed to prevent prohibited items from entering the stadium.
  • Deliver services in line with company values, expectations, and site-specific instructions or post orders.
  • Assist guests with special requests, including ADA questions and accommodations.
  • Monitor crowd activity and report suspicious activity or behavior to the area supervisor.
  • Identify and escalate security concerns to a supervisor or the nearest law enforcement officer as needed.
  • Complete special projects and assignments as business dictates.
  • Write detailed, accurate reports during each shift using company technology and web- or app-based software.
  • Arrive on time, clock in and out, meet time commitments, follow instructions, and meet dress-code and appearance standards.
  • Interact with internal and external customers and cultivate customer-service relationships.
  • Care for assigned equipment, including radios, access keys or cards, vehicles, and devices.
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