Security Officer- Special Events, Part Time

Rio Las Vegas•Rio Las Vegas, NV
•Onsite

About The Position

The Special Events Security Officer maintains a safe, secure, and orderly environment during special events, functions, and high-traffic gatherings. The role monitors event spaces, controls access, responds to incidents, and provides professional support to guests, staff, and event organizers while ensuring compliance with company policies and security procedures. This position has no supervisory responsibilities. Officers attend and complete the Security Academy within their first 30 days of employment. The work is performed indoors in a climate-controlled environment, with possible exposure to noise, dust, and smoke. The position requires standing and walking for long periods, lifting items weighing up to 75 pounds, responding quickly to incidents, and repeatedly climbing stairs.

Requirements

  • Successfully attend and complete the Security Academy within the first 30 days of employment.
  • Excellent communication and problem-solving skills, including the ability to remain composed under stress.
  • Flexible availability to work nights, weekends, and holidays.
  • Ability to make quick decisions and take charge of potentially volatile or unpleasant situations.
  • Ability to respond to aggression at the lowest level necessary to maintain control.
  • Ability to assess incidents and select an appropriate force-continuum option to de-escalate situations safely and prudently, based on training and experience.
  • Familiarity with the location and operation of emergency exits and equipment.
  • Ability to write detailed voluntary statements and document incidents.
  • Visual acuity, corrected as needed, to read event tickets with print as small as 11-point in dim lighting using a flashlight.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to lift items weighing up to 75 pounds.
  • Ability to stand and walk for long periods, respond quickly to incidents—including running or physical intervention if necessary—and repeatedly climb stairs.

Nice To Haves

  • Prior military, police, or security background is a plus but is not required.
  • Prior customer service experience is preferred.
  • Experience in a theater, show, or event setting is highly desired.

Responsibilities

  • Help ensure the safety and well-being of guests and fellow Team Members.
  • Give directions and provide escorts to guests and customers who need assistance.
  • Set up wanding stations and check bags entering the venue.
  • Communicate effectively with Security Members and Showroom Management.
  • Assist civil and law enforcement authorities, including providing testimony in court and administrative hearings.
  • Make chip fills and jackpot verifications.
  • Escort money and persons in money-handling positions.
  • Provide first aid, including CPR when necessary.
  • Patrol all sections of the property to identify safety hazards and security breaches.
  • Interview, investigate, and document applicable incidents in accordance with company policy.
  • Assist with Lost and Found inquiries and turn in items recovered after shows or events.
  • Enforce venue rules, policies, and safety regulations consistently and fairly.
  • Check that the theater is operational upon arrival, including that emergency exits and stairwells are clear; verify that the AED is in the correct area and working, and report unsafe or blocked areas to the Manager on Shift or a Supervisor/Lead.
  • Arrive in the assigned area by the designated time with company-issued equipment and ready to work.
  • Coordinate with the Box Office to appropriately handle VIP and VVIP guests and manage known seating reconfigurations.
  • Use sound judgment when making decisions that affect customer flow into and out of venues.
  • Understand and perform assigned duties; monitor the assigned area before and throughout shows for safety, cleanliness, and functionality, and notify the Showroom Supervisor of concerns.
  • Respond quickly and courteously to patrons’ needs, questions, comments, and concerns with answers or action.
  • Submit assigned reports as directed.
  • Assist with established Front of House emergency procedures and help the House Manager with procedures for injuries and medical problems.
  • Assist patrons with ADA and other special needs and provide accurate information about venue logistics.
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