Special Events Security Officer - Casino Security

Hard Rock Hotel & Casino Ottawa•Tampa, FL

About The Position

The Security Officer promotes an outgoing, friendly, customer-oriented approach while providing basic security coverage to protect patrons, employees, and company assets. The role helps secure money transfers within the casino and hotel, patrols casino and hotel areas, communicates directions, prepares incident reports, assists with emergencies, and helps maintain key control. The position requires compliance with Gaming Commission regulations and company and departmental policies and procedures. Duties are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with frequent public contact and excessive noise. Candidates must obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations before beginning employment; checks may include credit and criminal background checks and a drug screen. The company gives hiring preference to qualified members of the Seminole Tribe, followed by qualified members of other federally recognized Native American Tribes.

Requirements

  • High school diploma or GED.
  • One year of guest service experience.
  • Ability to communicate effectively with guests in English in connection with the position's duties and responsibilities.
  • Computer literacy.
  • Proficiency in Microsoft Office, Excel, and Word.
  • Ability to handle emergency situations calmly.
  • Valid motor vehicle license and good driving record.
  • Ability to complete standard Seminole Tribe of Florida forms and reports.
  • Ability to read and understand Seminole Tribe of Florida policies and procedures.
  • Ability to wear a radio earphone without medical limitations.
  • Must obtain gaming licensure by successfully completing a background check before beginning employment.

Responsibilities

  • Ensure proper security for transfers of money within the casino and hotel areas.
  • Comply with Gaming Commission regulations and company and departmental policies and procedures.
  • Communicate with patrons and employees and provide directions.
  • Prepare clear and precise incident reports.
  • Patrol hotel and casino areas, establish a security presence, and report unusual situations or suspicious persons.
  • Assist in coordinating emergency situations.
  • Assist in maintaining proper key control.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package intended to support health, future planning, and work-life balance; benefits may vary by employment status.
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