Special Events Designer

The Boca Raton•Boca Raton, FL

4d•Hybrid

About The Position

The Special Events Designer is responsible for providing and designing all décor arrangements, including linen, music, and landscaping rentals for the resort's public areas, outlets, and banquet facilities. This role also involves promoting décor sales to individual guests and group business, writing proposals, and developing relationships with off-property locations and planners. The designer will handle activities and tours, coordinate resort offerings for clients, book entertainment, participate in site visits, and respond to RFPs in a timely manner. Essential functions include meeting with clients, writing proposals, overseeing installations and deliveries, coordinating floral and production execution of events, and attending department meetings. The position also oversees the day-to-day duties of the social assistant.

Requirements

College Degree Required.
Minimum Three years working knowledge of the décor design business operations and flowers.
Two years’ experience in sales for special events.
Knowledge of DMC, event management or hotel service business, selling of décor, proposal writing and services.
Excellent communication and guest relation skills.
Knowledge of program design and development, from inception through contract.
Knowledge of client development including new business development, lead follow up, qualifying the client, proposal presentation and closing business.
Must be able to effectively present information and respond to questions from clients, supplier partners, and hoteliers.
Must be able to calculate program costs, percentages, profit margins, and perform other mathematical requirements involved in proposal development and contract negotiation.
Computer Literate.

Nice To Haves

DMC sales experience
Self-motivated, strong work ethic and ambition
High level of organizational and time management ability

Responsibilities

Provide and design all décor arrangements, including linen, music and landscaping rentals.
Promote the sale of décor for individual guests and group business.
Write proposals for décor services.
Develop relationships and bring business in from off-property locations and planners.
Handle activities and tours and coordinate resort offerings for clients.
Book entertainment.
Participate in site visits.
Respond to RFPs in a timely manner.
Provide, design, and service décor products for the Resort and off-site locations.
Meet client expectations and create an additional profit center for the Resort.
Orchestrate and oversee the installation & removal of vendors subcontracted decor & entertainment.
Oversee day-to-day duties of the social assistant.
Meet with clients both in-house and off-site.
Ensure all proposals are at recommended profit margins.
Keep up to date with new trends and services.
Contact clients timely for proposals and edits.
Promote BBD designed events.
Cost, write and price proposals for themed events.
Send and insure client’s receipt of proposals timely.
Follow up with clients and vendors about proposed items.
Alert and involve Production, Floral and Production Installation Crews of proposed items.
Follow up with Internal and External Departments concerning proposed dates, times and details of events.
Follow up with Purchasing Agent and Vendors concerned with specific product needed for proposals.
Ensure that Proposed Items are available and ready for installation of the event.
Ensure that client has responded and committed to proposed items in a timely fashion.
Lead the installation of events to ensure proposal and client’s vision is delivered.
Ensure that all hired decor and talent are on site and ready for event start time.
Follow up with client to ensure satisfaction and success of event within 24 business hours.
Assist, when needed, in production departments to ensure proposed items are ready and available for events.
Assist other sales managers when needed, with events when they are over scheduled.
Forecast and secure future business and develop future business leads.
Assist Catering, Convention and Hotel Sales Department Managers in Promoting Boca By Design and the Hotel for prospective clients.
Develop mailings, marketing material, outside solicitation, phone sales to grow new business.
Follow up with billing inquiries or questions with both client and business manager.
Promote and Inspire Creativity with all staff in the production and sales divisions.
Instruct and Promote safe and appropriate work standards for all staff.
Perform other related duties as assigned or requested by supervisors/managers.
Upsell.
Book entertainment.
Participate in site visits to promote the resort and BBD services.