About The Position

Mercier Consultancy Group is seeking a dynamic professional for a Spanish Speaking B2B Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join one of the most exciting Spanish-speaking jobs in the region, offering a sophisticated work environment focused on providing high-end customer support services to an international client base.

Requirements

  • Native or fluent Spanish (spoken and written).
  • Valid EU passport (mandatory).
  • Professional proficiency in English to collaborate with an international team.
  • Proven experience in a B2B or customer-facing environment.
  • Strong problem-solving skills and a passion for the Customer Support Services sector.
  • Availability to relocate to Sofia for this Spanish Speaking B2B Solutions Consultant position in Bulgaria.

Responsibilities

  • Manage and resolve complex B2B client inquiries through professional communication channels.
  • Provide expert consultation on service offerings to ensure optimal client satisfaction.
  • Maintain high service level standards within the competitive Customer Support Services industry.
  • Collaborate with cross-functional teams to streamline business processes and solution delivery.
  • Document all interactions accurately within our CRM to ensure seamless service continuity.
  • Identify opportunities to improve service efficiency and contribute to team performance goals.
  • Uphold the premium brand identity of our partners through every client touchpoint.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training programs to ensure your success.
  • Comprehensive Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move for these jobs in Bulgaria.
  • Attractive Monthly Performance Bonus.
  • Excellent professional development prospects in a thriving international environment.
  • And Much More...
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