Temporary Spa Supervisor

AccorHotel • Sonoma, CA

13h • Onsite

About The Position

This is a temporary full-time position for a Spa Supervisor at the Fairmont Sonoma Mission Inn & Spa. The role involves supporting the daily Spa Operations team, providing leadership for day-to-day operations with a focus on service and operational logistics, and ensuring accurate accounting and cash handling procedures. The supervisor will also assist as manager-on-duty, oversee facility maintenance and cleanliness, and follow all health and safety policies. The position offers an hourly rate of $29.00.

Requirements

• Previous supervisory experience preferred
• Previous experience working in a luxury destination or full service Spa.
• Ability to communicate in English and Spanish an asset
• Service focused personality and passion for hospitality
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Applicants must be able to provide proof that they are legally able to work in the United States.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Support the daily Spa Operations team, including Spa Attendants, Spa Experience Coordinators, and Providers
• Provide leadership and direction for the day to day operations of the Spa with a focus on service and operational logistics
• Connect with guests and resolve concerns quickly and professionally
• Work shifts at the Spa arrival desk and retail store
• Sell and communicate with guests all Spa offerings
• Ensure accurate accounting, shift balancing and cash handling procedures
• Assist as manager-on-duty, based on business demands and as scheduled
• Oversee the maintenance and cleanliness of the spa facilities
• Follow departmental policies, procedures and service standards
• Assist in overall management responsibilities as needed
• Follow all health and safety policies
• Other duties as assigned

Benefits

• Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
• Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
• 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel’s Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5%
• Eligible to participate in Accor’s Senior Leadership Incentive Program
• Learning programs to promote growth and development unlocking your full potential
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed