Spa Supervisor

The Alfond Inn • Winter Park, FL

12d • Onsite

About The Position

The primary responsibility of the spa manager is to provide leadership, direction, and supervision of staff in the daily operations of the Spa, including, but not limited to, massage, estheticians, retail, spa reception, spa reservations, and fitness. The Spa Manager is to oversee the scheduling and handling of all guests’ requests, assist in budgeting process with Director of Guest Services, revenue maximization and expense control, payroll and scheduling as well as product inventory and ordering.

Requirements

• High aptitude in working with numbers and able to efficiently use a calculator.
• Purchasing and inventory management.
• A minimum of 1 year of supervisory experience.
• Extended periods of walking, standing, bending, kneeling, climbing ladders and lifting up to 65 pounds.
• Flexible working hours including nights and weekends.
• Extended workdays may be required to accomplish tasks and meet workload demands during peak periods.

Nice To Haves

• Hospitality experience or strong customer service experience preferred.
• Appointment scheduling experience helpful.
• Retail and sales experience preferred.

Responsibilities

• Provide leadership, direction, and supervision of staff in the daily operations of the Spa.
• Oversee scheduling and handling of all guests’ requests.
• Assist in budgeting process with Director of Guest Services.
• Manage revenue maximization and expense control.
• Oversee payroll and scheduling.
• Manage product inventory and ordering.

Benefits

• Contribute up to 80% toward individual health plans.
• Affordable dental and vision insurance.
• FSA and HSA options.
• 401K plan and discretionary yearly match.
• Paid group term life insurance for select positions.
• 50% shared cost short-term disability.
• Option to purchase additional employee paid life insurance.
• Robust PTO plan.
• 7 paid holidays.
• Earned wage access program.
• Employee Assistance Program (EAP).
• Sober support network.
• Recovery-friendly workplace.
• Exclusive hotel travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed