Spa Supervisor

The Alfond InnWinter Park, FL
Onsite

About The Position

The primary responsibility of the spa manager is to provide leadership, direction, and supervision of staff in the daily operations of the Spa, including, but not limited to, massage, estheticians, retail, spa reception, spa reservations, and fitness. The Spa Manager is to oversee the scheduling and handling of all guests’ requests, assist in budgeting process with Director of Guest Services, revenue maximization and expense control, payroll and scheduling as well as product inventory and ordering.

Requirements

  • A minimum of 1 year of supervisory experience.
  • High aptitude in working with numbers and able to efficiently use a calculator.
  • Purchasing and inventory management skills.

Nice To Haves

  • Hospitality experience or strong customer service experience preferred.
  • Appointment scheduling experience helpful.
  • Retail and sales experience preferred.

Responsibilities

  • Provide leadership, direction, and supervision of staff in the daily operations of the Spa, including massage, estheticians, retail, spa reception, spa reservations, and fitness.
  • Oversee the scheduling and handling of all guests’ requests.
  • Assist in the budgeting process with the Director of Guest Services.
  • Manage revenue maximization and expense control.
  • Oversee payroll and scheduling.
  • Manage product inventory and ordering.

Benefits

  • Contribute up to 80% toward individual health plans.
  • Affordable dental and vision insurance.
  • FSA and HSA options.
  • 401K plan with discretionary yearly match.
  • Paid group term life insurance for select positions.
  • 50% shared cost short-term disability.
  • Option to purchase additional employee paid life insurance.
  • Robust PTO plan.
  • 7 paid holidays.
  • Earned wage access program.
  • Employee Assistance Program (EAP).
  • Sober support network.
  • Recovery-friendly workplace.
  • Exclusive hotel travel discounts.
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