Spa Sales Associate

Hand & Stone - 6102 Centre Ave - Pittsburgh, PA • Pittsburgh, PA

7d • $15 - $17 • Onsite

About The Position

Hand & Stone Massage and Facial Spa is hiring a customer-service-oriented Spa Associate for its Pittsburgh-East Liberty location. The associate builds and maintains client relationships by providing exceptional service and supporting the team. The spa provides training on its services and offers flexible shifts, with full-time and part-time schedules available. Compensation includes an hourly wage plus commissions, with opportunities for advancement, including management roles, based on performance.

Requirements

• Excellent customer service skills.
• Ability to work flexible hours, including evenings and weekends.
• Critical-thinking skills, including conflict resolution.
• Excellent verbal and written communication skills.
• Strong organization and attention to detail.
• Ability to work as a team player and independently with minimal supervision.

Nice To Haves

• Prior retail or membership sales experience, such as gym, tanning, or salon sales.
• Prior spa experience or general beauty and wellness industry knowledge.
• Experience with Zenoti software.

Responsibilities

• Meet membership sales goals.
• Learn and maintain detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests and build lasting relationships.
• Work flexible hours.
• Communicate sales, promotions, and service options effectively to clients.
• Bring a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Maintain spa cleanliness standards and perform other duties as assigned.

Benefits

• Health insurance and health benefits.
• Opportunity for advancement, including potential management roles.
• Paid time off (PTO).
• Training and development, including ongoing training.
• Wellness resources.
• 401(k).
• Competitive salary and hourly compensation plus commissions.
• Employee discounts on products, services, and gift cards.
• Flexible schedule.
• Sales contests and bonuses.
• Positive and professional work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed