Spa Associate

Hand & Stone•Doral, FL

5d•Onsite

About The Position

Hand and Stone Massage and Facial Spa in Doral and West Kendall, Florida, is hiring a Sales and Customer Service Associate. The Spa Associate is a key part of ensuring guests have an outstanding experience, supporting membership sales, communicating service options, and providing friendly customer service. Training on the spa’s service menu is provided. The role offers flexible scheduling and may suit either full-time or part-time availability.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Bilingual in Spanish and English.
Sales-oriented.

Responsibilities

Meet membership sales goals.
Develop detailed knowledge of the menu of services; training is provided.
Provide excellent customer service to members and guests while building lasting relationships.
Work flexible hours.
Communicate sales, promotions, and service options effectively to clients.
Uphold spa cleanliness standards.
Bring a positive and energetic attitude.
Answer phones, schedule appointments, and file documents.
Perform other duties as assigned.

Benefits

Free uniforms.
Opportunity for advancement, including potential advancement to management roles based on performance.
Training and development.
401(k) matching for full-time employees.
Bonus based on performance.
Company parties.
Competitive compensation of $15 per hour plus commissions.
Employee discounts, including 30% off retail products and 25% off member-priced services; employees may also earn free services.
Flexible scheduling.
Contests with monetary and other prizes.