Spa Associate

Hand & Stone - 2609 SW 147th Ave - Miami, FL•Miami, FL

6d•Onsite

About The Position

Hand and Stone Massage and Facial Spa, located in Doral and West Kendall, Florida, is hiring a Sales and Customer Service Associate. The role is a key part of providing customers with an outstanding spa experience. The spa provides training on its services and menu. Various shifts are available, and full-time or part-time schedules may be accommodated.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Bilingual in Spanish and English.
Sales-oriented.

Responsibilities

Meet membership sales goals.
Learn and maintain detailed knowledge of the menu of services.
Provide excellent customer service to members and guests and build lasting relationships.
Work flexible hours.
Communicate sales, promotions, and service options effectively to clients.
Uphold spa cleanliness standards.
Bring a positive and energetic attitude.
Answer phones, schedule appointments, and file documents.
Perform other duties as assigned.

Benefits

Free uniforms.
Opportunity for advancement, including potential advancement to management roles based on performance.
Training and development.
Wellness resources.
Performance-based bonuses and contests with monetary prizes.
Company parties.
Competitive compensation of $13 per hour plus commissions.
Employee discounts, including 30% off retail products and 25% off member-priced massage and facial services; free services may also be earned.
Flexible scheduling and various shifts.
401(k) matching for full-time employees.
Positive and professional work environment.