Spa Pool Server

Marriott•Goleta, CA

About The Position

The Spa Pool Server is a Guest Service Expert who helps create memorable guest experiences by providing food and drink service and a wide range of related services. Duties may include setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. The role requires taking initiative and making guest transactions feel like part of the experience. Employees are expected to help maintain a safe workplace, follow company policies and procedures, uphold quality standards, and maintain professional uniform, appearance, and communication. The position involves extended periods of standing, sitting, or walking; moving over sloping, uneven, or slippery surfaces; reading and visually verifying menu information; and performing hands-on tasks such as lifting, carrying, pushing, pulling, reaching, bending, twisting, and stooping. Other reasonable job duties may be assigned. The role supports The Ritz-Carlton’s Gold Standards and its commitment to gracious, thoughtful luxury service. Team members learn and exemplify the Employee Promise, Credo, and Service Values. Marriott International describes itself as an equal opportunity employer and is committed to non-discrimination on protected bases.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • Less than one year of related work experience is preferred.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
  • Ability to read and visually verify menu information.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
  • Ability to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • Less than one year of related work experience.

Responsibilities

  • Provide food and drink service and help create memorable guest experiences.
  • Set tables and communicate with the kitchen.
  • Interact with and serve guests.
  • Clean work areas and supplies.
  • Help maintain a safe workplace, follow company policies and procedures, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communication.
  • Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
  • Perform other reasonable job duties as requested.
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