The Spa Pool Server is a Guest Service Expert who helps create memorable guest experiences by providing food and drink service and a wide range of related services. Duties may include setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. The role requires taking initiative and making guest transactions feel like part of the experience. Employees are expected to help maintain a safe workplace, follow company policies and procedures, uphold quality standards, and maintain professional uniform, appearance, and communication. The position involves extended periods of standing, sitting, or walking; moving over sloping, uneven, or slippery surfaces; reading and visually verifying menu information; and performing hands-on tasks such as lifting, carrying, pushing, pulling, reaching, bending, twisting, and stooping. Other reasonable job duties may be assigned. The role supports The Ritz-Carlton’s Gold Standards and its commitment to gracious, thoughtful luxury service. Team members learn and exemplify the Employee Promise, Credo, and Service Values. Marriott International describes itself as an equal opportunity employer and is committed to non-discrimination on protected bases.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED