Spa Manager | The Spa at Montgomery

PCH Hotels & Resorts•Montgomery, AL

19d•Onsite

About The Position

The Spa Manager supports the Spa Director in managing day-to-day operations at The Spa at Montgomery, a premier spa located within the Renaissance Montgomery Hotel & Spa at the Convention Center. The spa offers globally inspired treatments and holistic wellness services, including infrared sauna, whirlpools, fitness center, and salon services. The manager helps ensure smooth operations, maintains continuity when the Spa Director is absent, and contributes to exceptional guest service and positive guest relations.

Requirements

At least 3 years of spa leadership experience at a supervisory level or above.
Strong knowledge of spa services and practices.
Experience with retail, pricing, and inventory.

Responsibilities

Assist the Spa Director in managing day-to-day spa operations and ensuring smooth, efficient functioning.
Assume the Spa Director’s responsibilities in their absence to ensure continuity of operations.
Lead by example in delivering exceptional guest service and fostering positive guest relations.
Handle guest issues and complaints effectively.

Benefits

Medical, dental, and vision benefits.
Flexible spending account and health savings account options.
Short-term and long-term disability coverage.
Employer-paid life insurance.
401(k) match.
Discounts on hotel stays, food and beverage, spa, golf, and retail across PCH properties and Marriott’s global network.
Employer-paid parking.
Daily lunch prepared by the kitchen team for $3.
Career development support.
Tuition reimbursement up to $2,500 per calendar year.
Employee Assistance Program with 24/7 access to licensed master’s-level counselors.