Leasing Professional - The Reflection at Montgomery Ridge

Greystar•Allen, TX

3d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. Responsibilities include conducting prospect tours, processing applications and screening, preparing leases and move-in packages, inspecting apartments before move-in, monitoring market conditions, implementing marketing plans, and maintaining accurate prospect and resident information in property-management software. The position also ensures that the community, leasing office, and show units meet company standards; follows up with prospects and residents; manages lease-renewal activities; and responds to resident and owner concerns. The role requires applicable state or local licenses or certifications and a valid driver’s license to operate a golf cart on the property. The work schedule is flexible and includes taking call during evenings, weekends, and holidays. Occasional travel may be required to assist other properties or attend training and business meetings.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, touring the community and apartments, processing applications, credit screening and criminal background checks, preparing leases and move-in packages, and supporting move-in and lease signing.
Inspect apartments before resident move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Inspect and maintain the marketing corridor, leasing tour, show units, model, amenities, and leasing office to meet company show-quality standards; communicate maintenance needs to the maintenance team.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions; resolve problems or document and route requests to the appropriate people.
Take call during evenings, weekends, and holidays as part of a flexible work schedule.
Travel occasionally as needed to assist other properties or attend training classes, business meetings, or other work-related activities.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.