Spa Manager | The Spa at Montgomery

Auburn Marriott Opelika Resort & Spa at Grand National•Montgomery, AL

20d

About The Position

The Spa Manager supports the Spa Director in managing the day-to-day operations of The Spa at Montgomery, a premier urban spa at the Renaissance Montgomery Hotel & Spa at the Convention Center. The spa offers globally inspired treatments and holistic wellness services in a setting that includes an infrared sauna, whirlpools, fitness center, and salon services. The manager helps ensure smooth and efficient operations, steps in for the Spa Director when needed, and promotes exceptional guest service and positive guest relations.

Requirements

At least 3 years of spa leadership experience at a supervisory level or above.
Strong knowledge of spa services and practices.
Experience with retail, pricing, and inventory.

Responsibilities

Assist the Spa Director with day-to-day spa operations to ensure smooth and efficient functioning.
Assume the Spa Director’s responsibilities in their absence to maintain continuity of operations.
Lead by example in delivering exceptional guest service and fostering positive guest relations.
Handle guest issues and complaints effectively.

Benefits

Medical, dental, and vision benefits.
Flexible spending account (FSA) and health savings account (HSA).
Short-term and long-term disability coverage.
Employer-paid life insurance.
401(k) match.
Discounts on hotel stays, food and beverage, spa, golf, and retail across PCH properties and the Marriott global network.
Employer-paid parking.
Daily lunch for $3.
Career development support.
Tuition reimbursement up to $2,500 per calendar year.
Employee Assistance Program with 24/7 access to licensed master’s-level counselors.