Now Hiring Spa Manager Hand and Stone Glen Allen VA
Hand & Stone - 1080 Virgina Center Pkwy - Glen Allen, VA•Glen Allen, VA
•$50,000 - $60,000•Onsite
About The Position
We are seeking an experienced, service-driven Spa Manager to lead daily operations and elevate the guest experience within our spa. This leadership role is responsible for team development, operational excellence, and driving service and retail performance.
Requirements
- Previous spa or wellness management experience required
- Strong leadership and team-building skills
- Proven track record in sales growth and operational performance
- Excellent communication and conflict-resolution abilities
- Flexible availability, including evenings, weekends, and holidays
Nice To Haves
- Hands-on leader passionate about guest experience, team development, and operational success
Responsibilities
- Oversee all day-to-day spa operations
- Lead, coach, and develop estheticians, massage therapists, sales associates, and spa support staff
- Ensure high standards of professionalism, presentation, and service delivery
- Manage scheduling, payroll, and productivity metrics
- Drive retail and service revenue through strategic initiatives and team coaching
- Monitor inventory, ordering, and backbar management
- Resolve guest concerns and ensure service recovery when needed
- Maintain compliance with all health, sanitation, and licensing regulations
Benefits
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Bonus based on performance
- Dental insurance
- Flexible schedule
- Competitive salary + performance incentives
- Professional development opportunities
- Service and retail discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
