Spa Manager

Hand & Stone - 4301 W William Cannon - Austin, TX • Austin, TX

2h

About The Position

The Spa Manager leads a team of spa service professionals and oversees customer experiences across spa services and retail operations. The role balances coaching and mentoring staff with discipline, and is accountable for achieving financial results. Administrative duties include payroll, scheduling, inventory, and reporting. The position requires knowledge of spa services and products, and the ability to promote the health and wellness benefits of massage therapy and facials. The schedule is flexible and may include days, evenings, weekends, and holidays.

Requirements

• Strong organizational, planning, and computer skills.
• Knowledge and understanding of spa services and the product line.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays.

Nice To Haves

• Spa management experience.
• Business and sales management ability.
• Passion for the spa industry.

Responsibilities

• Lead a staff of service professionals.
• Balance coaching and mentoring with discipline.
• Deliver outstanding customer experiences in spa services and retail operations.
• Achieve financial results.
• Handle administrative tasks, including payroll, scheduling, inventory, and reporting.
• Promote the health and wellness benefits of massage therapy and facials.

Benefits

• Hourly wage plus commissions and generous bonuses.
• Professional and safe work environment.
• Contests.
• Medical, dental, and vision coverage.
• 401(k).
• Supplemental insurance.
• Paid vacation.
• Flexible schedules.
• Employee discounts on products and services.
• Employee rewards program and employee referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed