Spa Coordinator - Part Time- (Paris LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Spa Coordinator maintains the reception area, spa facilities, and retail areas while providing a positive, friendly, and professional guest experience. The role assists with appointment scheduling, phone calls, spa hosting, and guest check-in and check-out, and may work interchangeably at reception and as a spa host during a shift. The coordinator also handles the booking system and cash procedures, helps maintain stock, and recommends spa services and retail products suited to clients’ needs. This position requires providing personalized service in a fast-paced, multi-task-oriented environment and working effectively with guests and team members. Physical duties include standing or walking for extended periods, handling objects, and repetitive bending, reaching, and similar movements. The work environment may include smoking and pets.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer service.
Ability to multitask.
Detail-oriented, friendly, outgoing, and excellent communication skills.
Ability to work well with others and as part of a team.
Nevada Food Handler’s Card (Health Card).
Ability to push and pull up to 50 pounds.
Ability to lift and carry objects up to 30 pounds.
Ability to stand for extended periods, up to an average 8–9-hour shift.
Ability to bend, stoop, twist, reach, and kneel repetitively.
Ability to safely work with provided cleaning chemicals and equipment.
Ability to ascend and descend stairs and maintain equilibrium for an extended period.
Ability to work from a standing position and/or walk for extended periods.
Ability to work in a smoking and pet-friendly environment.

Nice To Haves

1–2 years of reception desk, salon, or spa experience and/or customer service experience is preferred.
Computer knowledge and proficiency with Microsoft Office programs, including Excel, Word, and Outlook.

Responsibilities

Provide personalized, positive, enthusiastic, helpful, and professional service to guests and team members.
Initiate and engage in conversations with guests in a professional and friendly manner.
Work at reception and as a spa host interchangeably during a shift.
Schedule appointments accurately and promptly, both in person and over the phone.
Use the computer booking system and handle cash accurately.
Answer phones promptly and in a friendly manner.
Assist multiple guests at a time and work well under pressure.
Know spa treatments, salon services, and retail items in order to recommend offerings suited to clients’ needs.
Describe and sell spa services and retail items.
Maintain par levels and stock items in reception and back-of-spa areas as needed.
Perform other tasks assigned by the Manager or Supervisor.