Spa Coordinator - Part Time

Winstar Casino Hotel (Winston Hospitality, Inc.) • Thackerville, OK

1d • $17 - $18

About The Position

The Spa Coordinator supports the spa’s day-to-day operations and helps deliver a high-quality guest experience. The role welcomes guests, manages communications and appointments, recommends treatments and retail products, handles guest requests and concerns, maintains a clean and well-stocked spa, collaborates with therapists and staff, processes payments and sales, and participates in training and meetings. The position is part-time and requires Saturday and Sunday availability. Evening, weekend, and holiday availability is described as essential. The spa operates seven days a week.

Requirements

• Confident communication skills in person and over the phone.
• Strong organization and attention to detail, including the ability to manage multiple tasks.
• A hospitality-focused approach and commitment to excellent guest service.
• Availability to work Saturdays and Sundays.
• Availability to work evenings, weekends, and holidays is described as essential.
• Ability to stand for long periods, lift up to 25 pounds, and bend and reach.
• Neat, clean, and well-groomed appearance in uniform or business attire.
• General computer knowledge.

Nice To Haves

• Previous experience in retail, hospitality, or the spa industry; the employer will train an eager candidate.
• Familiarity with spa or salon software and Microsoft Office.
• Retail and sales skills, including recommending products and services to guests.

Responsibilities

• Welcome guests and create a positive first impression.
• Answer calls, greet visitors, respond to inquiries, and provide guests with information.
• Manage appointments and the spa schedule, including last-minute changes.
• Recommend spa treatments and retail products to guests.
• Assist with special requests and resolve guest issues to support guest satisfaction.
• Maintain cleanliness and orderliness, and keep spa areas well-stocked and guest-ready.
• Collaborate with therapists and other staff to support a positive team environment.
• Process payments, gift certificates, and retail sales.
• Participate in training and meetings and stay updated on spa services and offerings.
• Track inventory and manage multiple tasks while keeping the spa organized.

Benefits

• Competitive pay and benefits package.
• Opportunities for growth within the company.
• Ongoing training and opportunities to learn new skills and advance.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed