Spa Coordinator

Aurora Medical Spa•Columbia, MO
•$17 - $21•Onsite

About The Position

Aurora Medical Spa is looking for a talented, client-focused Spa Coordinator to serve as the operational and experiential anchor of our Columbia location. This role touches everything we do, from the first impression a client gets walking through our doors to the clinical flow that lets our providers deliver exceptional care. This is a full-time, in-person position supporting daily operations and client experience at our Columbia clinic. You will connect clients, providers, and clinic operations while making sure every client feels welcomed, informed, and cared for throughout their visit. Success here takes strong organizational skills, attention to detail, and a real interest in delivering exceptional service. You will help manage schedules, coordinate treatment flow, support membership and retail conversations, and contribute to a positive team culture.

Requirements

  • Strong interpersonal and communication skills.
  • Comfort working in a fast-paced client-facing environment.
  • Genuine interest in the beauty, wellness, and medical aesthetics industry.

Nice To Haves

  • Two or more years of experience in medical aesthetics, dermatology, spa, dental, hospitality, or customer service.
  • Experience with scheduling or practice management software.
  • Familiarity with Columbia and the greater mid-Missouri area.

Responsibilities

  • Deliver a welcoming, high-level client experience from check-in through check-out.
  • Manage provider schedules with accuracy and proactive communication.
  • Coordinate daily treatment flow so appointments stay on time and service stays strong.
  • Maintain accurate client records.
  • Process transactions carefully.
  • Talk with clients about services, treatment packages, and membership options.
  • Support retail recommendations and client education around products and aftercare.
  • Partner closely with providers on rebooking and long-term client relationships.
  • Contribute to a professional, positive team culture that reflects Aurora’s standards.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid holidays
  • PTO
  • Generous employee discounts on Aurora services and products
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