Spa Concierge - Waldorf Astoria Atlanta Buckhead

Hilton • Atlanta, GA

3h • Onsite

About The Position

Waldorf Astoria Atlanta Buckhead is seeking a Spa Concierge to provide administrative support for smooth spa operations and create memorable guest experiences. The role is based at the hotel’s spa and salon in Atlanta’s Buckhead neighborhood. The concierge welcomes guests, supports check-in and registration, manages communications and reservations, responds to guest inquiries, and performs general administrative duties in support of spa managers.

Requirements

• Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership and accountability, and urgency and discipline.

Responsibilities

• Greet guests entering the spa or salon and assist with check-in and registration procedures.
• Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed.
• Perform administrative tasks, including data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative duties.

Benefits

• Discounted travel through the Go Hilton program, including 110 nights and room rates as low as $40 per night.
• Employee stock purchase program with a 15% discount on Hilton shares.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare plans, including medical, dental, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed