Concierge - Waldorf Astoria Park City

Waldorf Astoria Kuwait•Park City, UT

20h

About The Position

Waldorf Astoria Park City is seeking a Concierge to join its Front Office Team. The Concierge assists guests with requests and services, delivering memorable experiences and supporting a welcoming, personalized stay at the hotel. The property has 150 rooms, 4,000 square feet of banquet space, and three food and beverage outlets, including a three-meal restaurant, a seasonal pool restaurant, and in-room dining.

Responsibilities

Respond promptly and professionally to guest inquiries, requests, and concerns.
Provide information and make arrangements for dining, transportation, events, tours, and local attractions.
Arrange medical care, childcare, floral delivery, and other personalized guest services.
Receive and deliver messages, mail, packages, and faxes.
Facilitate seamless registration and elevated service for high-priority guests.
Share marketing materials and encourage guests to use hotel services and programs.

Benefits

Free Epic Local Ski Pass during the winter season.
Drastically discounted spa services.
Complimentary meals while on duty.
Worldwide travel perks, including discounted rates at Hilton properties and food and beverage discounts.
Opportunities to pursue roles in other departments and countries.
Access to discounted travel through the Go Hilton travel program.
Employee stock purchase program with a 15% discount on Hilton shares.
Paid parental leave for eligible Team Members, including partners and adoptive parents.
Personalized caregiving concierge services.
Crisis concierge support.
Free counseling and support through the Employee Assistance Program for eligible Team Members.
Paid time off.
Health and welfare benefits, including health plans, dental coverage, and vision coverage.
Retirement plans.