Spa Attendant

Arch Amenities Group • Philadelphia, PA

10d

About The Position

Arch Amenities Group is seeking a Spa Attendant to support the daily operations of spa and fitness facilities. The role helps ensure the spa, locker rooms, fitness center, pool area, and spa desk (if applicable) are clean, stocked, welcoming, and operated in accordance with company standards. The ideal candidate is dependable, detail-oriented, and committed to providing an exceptional guest experience.

The position involves maintaining facility cleanliness and organization, replenishing linens and amenities, sanitizing guest and treatment areas, assisting guests, and communicating facility or safety concerns to management. The attendant follows company brand standards, safety procedures, and policies and performs other duties assigned by management.

Requirements

• High school diploma or GED.
• Prior customer service experience, preferably in a hospitality or spa setting.
• Friendly, professional demeanor and strong communication skills.
• Ability to stay organized, work efficiently, and multitask in a fast-paced environment.
• Attention to detail and a strong sense of cleanliness and safety.
• Ability to lift up to 50 lbs and perform physical tasks, including standing, bending, and reaching, throughout the shift.
• Availability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
• Sweep, mop, vacuum, and remove trash regularly.
• Restock linens and amenities in guest and locker areas and manage dirty laundry collection and delivery.
• Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
• Greet and assist guests to support their comfort and satisfaction.
• Escort guests to changing areas and explain locker room, shower, and spa amenities.
• Operate laundry equipment, if applicable, and wash, dry, and fold linens as needed.
• Communicate with guests and team members about facility features and guest needs.
• Promptly report guest issues, facility concerns, and safety hazards to management.
• Follow Arch Amenities Group brand standards, safety procedures, and policies.
• Perform additional duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED