Spa Attendant

Arch Amenities Group•Las Vegas, NV

About The Position

Arch Amenities Group is seeking a dependable, detail-oriented Spa Attendant to support daily operations at Spa Southern Highlands, an exclusive private club with spa, salon, fitness center, pool, tennis, and pickleball facilities. The Spa Attendant helps ensure the spa, locker rooms, fitness center, pool area, and spa desk, if applicable, are clean, stocked, welcoming, and operated according to company standards. The role focuses on maintaining facility cleanliness and safety while providing warm, attentive service to guests.

Requirements

  • High school diploma or GED.
  • Prior customer service experience.
  • Friendly, professional demeanor and strong communication skills.
  • Organized and efficient, with the ability to multitask in a fast-paced environment.
  • Detail-oriented, with a strong sense of cleanliness and safety.
  • Ability to lift up to 50 lbs and perform physical tasks, including standing, bending, and reaching, throughout the shift.
  • Availability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

  • Prior customer service experience in a hospitality or spa setting.

Responsibilities

  • Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
  • Sweep, mop, vacuum, and regularly remove trash.
  • Restock linens and amenities in guest and locker areas, and collect and deliver dirty laundry.
  • Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
  • Greet and assist guests to support their comfort and satisfaction.
  • Escort guests to changing areas and explain locker room, shower, and spa amenities.
  • Operate laundry equipment, if applicable, and wash, dry, and fold linens as needed.
  • Communicate with guests and team members about facility features and guest needs.
  • Promptly report guest issues, facility concerns, and safety hazards to management.
  • Follow Arch Amenities Group brand standards, safety procedures, and policies.
  • Perform additional duties as assigned by management.
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