Spa Reception/Spa Houseman (Male) - Spa Oceana at The Don CeSar

Arch Amenities Group•Saint Pete Beach, FL

About The Position

Spa Oceana at The Don CeSar is seeking a dependable, motivated, and hospitality-minded Spa Attendant to support luxury spa operations and the guest reception experience. The role helps maintain an environment of comfort, cleanliness, and care by preparing and maintaining amenities, supporting daily operations, welcoming and assisting guests, and collaborating with colleagues to deliver a seamless guest experience. The Spa Attendant supports daily operations across the spa and fitness facilities, including the spa, locker rooms, fitness center, pool area, and spa desk if applicable. The position ensures these areas are clean, stocked, welcoming, and operated in line with company standards. The successful candidate is reliable, observant, detail-oriented, solution-oriented, professionally presented, and committed to teamwork and exceptional hospitality. This role involves frequent standing, walking, bending, reaching, and lifting, along with exposure to cleaning chemicals, humid or wet conditions, and moderate noise. The position uses standard cleaning equipment and supplies. Reasonable accommodation may be made to enable employees with disabilities to perform essential functions, absent undue hardship. Job duties may be revised or supplemented by supervisors.

Requirements

High School Diploma or GED required.
Prior customer service experience, preferably in a hospitality or spa setting.
Friendly, professional demeanor with strong communication skills.
Organized, efficient, and able to multitask in a fast-paced environment.
Detail-oriented with a strong sense of cleanliness and safety.
Ability to lift up to 50 lbs and perform physical tasks, including standing, bending, and reaching, throughout the shift.
Must be available to work a flexible schedule, including nights, weekends, and holidays.
Strong work ethic, reliability, attention to detail, and commitment to teamwork.

Responsibilities

Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
Sweep, mop, vacuum, and take out trash regularly.
Restock linens and amenities in guest and locker areas; manage dirty laundry collection and delivery.
Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
Greet and assist guests warmly, ensuring their comfort and satisfaction.
Escort guests to changing areas and explain locker room, shower, and spa amenities.
Operate laundry equipment, if applicable; wash, dry, and fold linens as needed.
Communicate effectively with guests and team members regarding facility features and guest needs.
Promptly report guest issues, facility concerns, and safety hazards to management.
Follow Arch Amenities Group brand standards, safety procedures, and policies.
Perform additional duties as assigned by management.
Prepare and maintain spa amenities and support daily operational needs.