Spa Attendant

Arch Amenities Group•Greenwood, MS

13d

About The Position

Arch Amenities Group is seeking a Spa Attendant to support the daily operations of spa and fitness facilities. The role helps ensure that spa areas, locker rooms, fitness centers, pool areas, and the spa desk when applicable are clean, stocked, welcoming, and operated according to company standards. The position is suited to a dependable, detail-oriented person committed to providing an exceptional guest experience. The Spa Attendant maintains facility cleanliness and organization, replenishes linens and amenities, assists guests, and communicates facility needs or safety concerns to management. The role may include operating laundry equipment and performing other duties assigned by management. The employee must be able to perform the essential functions of the position; reasonable accommodation may be available upon request, absent undue hardship. Job duties may be revised or supplemented as requirements change.

Requirements

High school diploma or GED.
Prior customer service experience, preferably in a hospitality or spa setting.
Friendly, professional demeanor and strong communication skills.
Organized and efficient, with the ability to multitask in a fast-paced environment.
Detail-oriented, with a strong sense of cleanliness and safety.
Ability to lift up to 50 pounds and perform physical tasks, including standing, bending, and reaching, throughout the shift.
Availability to work a flexible schedule, including nights, weekends, and holidays.
Ability to perform frequent walking, standing, bending, reaching, and lifting.
Ability to work around cleaning chemicals, humid or wet conditions, and moderate noise levels.

Responsibilities

Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
Sweep, mop, vacuum, and remove trash regularly.
Restock linens and amenities in guest and locker areas; collect and deliver dirty laundry.
Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
Greet and assist guests, ensuring their comfort and satisfaction.
Escort guests to changing areas and explain locker room, shower, and spa amenities.
Operate laundry equipment when applicable; wash, dry, and fold linens as needed.
Communicate with guests and team members about facility features and guest needs.
Promptly report guest issues, facility concerns, and safety hazards to management.
Follow company brand standards, safety procedures, and policies.
Perform additional duties assigned by management.