Spa Attendant

Arch Amenities Group•Greenwood, MS

13d

About The Position

Arch Amenities Group is seeking a Spa Attendant to support the daily operations of its spa and fitness facilities. The role keeps the spa, locker rooms, fitness center, pool area, and spa desk (if applicable) clean, stocked, welcoming, and operating according to company standards. The ideal candidate is dependable, detail-oriented, and committed to providing an exceptional guest experience. The position involves maintaining and sanitizing facility areas, replenishing linens and amenities, handling laundry, assisting guests, and communicating guest needs or facility and safety concerns to management. It requires regular physical activity and availability for a flexible schedule that may include nights, weekends, and holidays.

Requirements

High school diploma or GED.
Prior customer service experience, preferably in a hospitality or spa setting.
Friendly, professional demeanor and strong communication skills.
Organized and efficient, with the ability to multitask in a fast-paced environment.
Detail-oriented, with a strong sense of cleanliness and safety.
Ability to lift up to 50 lbs and perform physical tasks, including standing, bending, and reaching throughout the shift.
Availability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
Sweep, mop, vacuum, and remove trash regularly.
Restock linens and amenities in guest and locker areas; collect and deliver dirty laundry.
Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
Greet and assist guests to ensure their comfort and satisfaction.
Escort guests to changing areas and explain locker room, shower, and spa amenities.
Operate laundry equipment, if applicable, and wash, dry, and fold linens as needed.
Communicate with guests and team members about facility features and guest needs.
Promptly report guest issues, facility concerns, and safety hazards to management.
Follow Arch Amenities Group brand standards, safety procedures, and policies.
Perform additional duties assigned by management.