Spa Attendant--Part Time

Auburn Marriott Opelika Resort & Spa at Grand National•Hoover, AL

About The Position

As a member of the hospitality team, the Spa Attendant provides exceptional assistance to spa guests and ensures the cleanliness, organization, and presentation of spa facilities. The role warmly welcomes and escorts guests into the locker area and maintains locker rooms, showers, wet treatment rooms, lounges, and pool areas. The attendant ensures these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities, helping create a pleasant, well-organized environment where guests feel relaxed and cared for throughout their visit.

Responsibilities

  • Maintain impeccable cleanliness standards throughout the spa.
  • Greet and accompany guests to the locker area, assign lockers, and provide the amenities they need.
  • Explain the proper use of spa facilities to support guest comfort and safety.
  • Keep restrooms and showers clean and stocked; replace used towels and bath mats promptly and wipe down showers after each use.
  • Assist therapists during treatments as needed to support smooth service delivery and guest satisfaction.
  • Manage inventory and ensure guest supplies are available in locker room and vanity areas.
  • Monitor guest appointments, ensure guests are in the appropriate areas at scheduled times, and promptly report issues to supervisors.
  • Stock and serve beverages and fruit in lounge areas and offer refreshments to guests.
  • Manage laundry, dispose of soiled linens according to established systems, and fold and stock fresh towels according to standard operating procedures.
  • Arrange spa areas, including relaxation rooms, with items such as ice packs and towels.
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