Spa Attendant

Arch Amenities Group • New York, NY

5d

About The Position

Arch Amenities Group is seeking a Spa Attendant to support the daily operations of its spa and fitness facilities. The role helps ensure the spa, locker rooms, fitness center, pool area, and spa desk (if applicable) are clean, stocked, welcoming, and operated according to company standards. The ideal candidate is dependable, detail-oriented, and committed to providing an exceptional guest experience.

The position involves regular cleaning and upkeep, linen and amenity restocking, laundry handling, guest assistance, and communication with guests and team members. The attendant must follow brand standards, safety procedures, and policies, and report guest issues, facility concerns, or safety hazards to management. The role includes frequent walking, standing, bending, reaching, and lifting, and exposure to cleaning chemicals, humid or wet conditions, and moderate noise.

Requirements

• High school diploma or GED.
• Prior customer service experience, preferably in a hospitality or spa setting.
• Friendly, professional demeanor with strong communication skills.
• Organized and efficient, with the ability to multitask in a fast-paced environment.
• Detail-oriented with a strong sense of cleanliness and safety.
• Ability to lift up to 50 lbs and perform physical tasks such as standing, bending, and reaching throughout the shift.
• Must be available to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
• Sweep, mop, vacuum, and take out trash regularly.
• Restock linens and amenities in guest and locker areas; manage dirty laundry collection and delivery.
• Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
• Greet and assist guests warmly, ensuring comfort and satisfaction.
• Escort guests to changing areas and explain locker room, shower, and spa amenities.
• Operate laundry equipment, if applicable; wash, dry, and fold linens as needed.
• Communicate effectively with guests and team members regarding facility features and guest needs.
• Promptly report guest issues, facility concerns, or safety hazards to management.
• Follow Arch Amenities Group brand standards, safety procedures, and policies.
• Perform additional duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED