About The Position

The Spa Attendant welcomes guests and assists or instructs them in using Spa and Athletic Club facilities and services. The role oversees these facilities, issues towels, beverages, and equipment, collects fees for Spa services, handles retail sales, maintains clean and attractive facilities, and keeps supplies at par stock levels. The attendant reports safety hazards to a Supervisor, provides courteous and friendly service to guests and staff, and performs related duties as requested. The position requires flexibility and availability on call 24 hours a day. The posting lists a Health Card as a certificate or license requirement and identifies a male BFOQ.

Requirements

  • One year of customer service experience; spa or related-environment experience is preferred.
  • High School Diploma or GED.
  • Excellent communication skills.
  • Familiarity with various types of salon treatments and procedures.
  • Full knowledge and understanding of company and department rules, regulations, policies, and procedures.
  • Ability to read, write, and communicate verbally in English.
  • Ability to perform basic math and accurately handle cash and credit transactions.
  • Ability to establish and maintain effective working relationships with staff and customers.
  • Flexibility and availability on call 24 hours a day.
  • Health Card.
  • Male BFOQ.

Nice To Haves

  • Experience in a spa or related environment.

Responsibilities

  • Greet guests and provide assistance or instruction in using Spa facilities and services.
  • Oversee Spa facilities and issue towels and equipment to guests.
  • Assist with collecting fees for Spa services from hotel and non-hotel guests and handle retail sales.
  • Keep Spa facilities clean and attractive.
  • Greet guests and provide assistance or instruction in using the Athletic Club and Spa facilities.
  • Oversee Athletic Club and Spa facilities and issue towels, beverages, and equipment to guests.
  • Keep Athletic Club and Spa facilities clean and attractive.
  • Maintain par stock levels for Spa and Athletic Club supplies.
  • Report safety hazards to the Supervisor.
  • Provide courteous and friendly service to guests and staff.
  • Perform related work as requested.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage (may vary by position).
  • 401(k) matching (may vary by position).
  • Annual performance bonus (may vary by position).
  • Paid time off earned according to local policy and increasing with length of employment.
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