Male Spa Attendant, Kohler Waters Spa
About The Position
Spa Attendant I supports the daily operations of Kohler Waters Spa by maintaining a clean, organized, and welcoming environment while delivering exceptional guest service. The role supports facility operations, upholds spa standards and policies, and develops proficiency in Back of House, Facility Attendant, Concierge, and Respite Attendant functions. It requires frequent movement throughout a multi-level facility and safely lifting and moving supplies and equipment as needed. This is a casual, part-time onsite position in Kohler, Wisconsin, with weekday and weekend work and shifts varying between 6:15 a.m. and 9:30 p.m. The hourly range is $10.70–$16.00 plus tips or gratuity. The specific rate may depend on experience, education, and work location.
Requirements
- Strong organizational skills and attention to detail.
- Excellent interpersonal and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to frequently walk, stand, use stairs, bend, reach, and move throughout a multi-level facility.
- Ability to safely lift, carry, push, and pull supplies, equipment, furniture, and inventory weighing up to 50 pounds.
- Authorization to work in the United States without requiring sponsorship now or in the future.
Nice To Haves
- Previous customer service experience preferred.
Responsibilities
- Adhere to Forbes Five-Star standards, Kohler Hospitality policies, departmental SOPs, and workplace procedures, including safety, grooming, attendance, guest privacy, and professional conduct.
- Follow departmental SOPs and operational standards to support consistency, cleanliness, safety, and exceptional guest experiences.
- Participate in daily huddles, departmental meetings, and ongoing training to maintain knowledge of spa operations, guest service expectations, and workplace procedures.
- Develop proficiency through cross-training in Back of House, Facility, Concierge, and Respite functions.
- Attend daily huddles and monthly team meetings, and communicate effectively with Spa Attendants, Guest Services, providers, and Spa Leadership.
- Maintain the cleanliness, organization, presentation, and functionality of guest-facing and operational areas throughout the spa.
- Replenish and present guest amenities and supplies.
- Clean and sanitize spa facilities and equipment.
- Organize, store, and manage guest belongings.
- Set up and maintain lounges, locker rooms, treatment areas, and public spaces.
- Complete operational checklists and assigned tasks.
- Identify and report safety concerns, maintenance needs, and facility deficiencies.
- Uphold guest policies and standards regarding privacy, age requirements, relaxation expectations, technology usage, noise management, and lost-and-found procedures.
- Communicate with Spa Leadership, Spa Attendants, Guest Services, providers, and other resort departments to support daily operations.
Benefits
- Ongoing investment in associates’ personal development.
- Opportunity to collaborate with others across functions and roles.
- Competitive salary.
- Health insurance.
- Vision insurance.
- Dental insurance.
- 401(k) with company matching.
- More benefits are offered, but not specified.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
