Male Spa Attendant, Kohler Waters Spa

Kohler Co.•Kohler, WI

2d•Onsite

About The Position

Spa Attendant I supports daily operations at Kohler Waters Spa by maintaining a clean, organized, and welcoming environment while delivering exceptional guest service. The role supports facility operations, upholds spa standards and policies, and develops proficiency in Back of House, Facility Attendant, Concierge, and Respite Attendant functions. It involves frequent movement throughout a multi-level facility and safely handling supplies and equipment weighing up to 50 pounds. This is a casual, part-time position in Kohler, Wisconsin, working weekdays and weekends. Shifts vary between 6:15 a.m. and 9:30 p.m. The hourly range is $10.70–$16.00, plus tips or gratuity. The specific rate may depend on experience, education, and work location.

Requirements

Strong organizational skills and attention to detail.
Excellent interpersonal and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Authorization to work in the United States without requiring sponsorship now or in the future.
Ability to perform frequent walking, standing, stair use, bending, reaching, and movement throughout a multi-level facility.
Ability to safely lift, carry, push, and pull items weighing up to 50 pounds.

Nice To Haves

Previous customer service experience.

Responsibilities

Adhere to Forbes Five-Star standards, Kohler Hospitality policies, departmental SOPs, and workplace procedures, including safety, grooming, attendance, guest privacy, and professional conduct.
Follow departmental SOPs and operational standards to support consistency, cleanliness, safety, and exceptional guest experiences.
Participate in daily huddles, departmental meetings, and ongoing training to stay informed about spa operations, guest service expectations, and workplace procedures.
Cross-train in Spa Attendant functions, including Back of House, Facility, Concierge, and Respite responsibilities.
Communicate effectively with Spa Attendants, Guest Services, providers, Spa Leadership, and other resort departments.
Maintain the cleanliness, organization, presentation, and functionality of guest-facing and operational areas throughout the spa.
Replenish and present guest amenities and supplies; clean and sanitize spa facilities and equipment; and organize, store, and manage guest belongings.
Set up and maintain lounges, locker rooms, treatment areas, and public spaces.
Complete operational checklists and assigned tasks.
Identify and report safety concerns, maintenance needs, and facility deficiencies.
Uphold guest policies and standards concerning privacy, age requirements, relaxation expectations, technology usage, noise management, and lost-and-found procedures.
Walk, stand, use stairs, bend, reach, and move throughout a multi-level facility; safely lift, carry, push, and pull supplies, equipment, furniture, and inventory items weighing up to 50 pounds.