Spa Attendant

Arch Amenities Group • New York, NY

5d

About The Position

Arch Amenities Group is seeking a Spa Attendant to support the daily operations of spa and fitness facilities. The position helps ensure the spa, locker rooms, fitness center, pool area, and spa desk (if applicable) are clean, stocked, welcoming, and operated in accordance with company standards. The ideal candidate is dependable, detail-oriented, and committed to an exceptional guest experience.

The Spa Attendant maintains facility cleanliness and organization, replenishes linens and amenities, sanitizes wet and guest areas, and may operate laundry equipment. The role also includes greeting and assisting guests, explaining facility amenities, communicating guest needs and facility information, and promptly reporting issues or safety hazards. The attendant follows Arch Amenities Group brand standards, safety procedures, and policies, and performs other duties assigned by management.

Requirements

• High School Diploma or GED.
• Prior customer service experience, preferably in a hospitality or spa setting.
• Friendly, professional demeanor with strong communication skills.
• Organized and efficient, with the ability to multitask in a fast-paced environment.
• Detail-oriented with a strong sense of cleanliness and safety.
• Ability to lift up to 50 lbs and perform physical tasks, including standing, bending, and reaching, throughout the shift.
• Availability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
• Sweep, mop, vacuum, and take out trash regularly.
• Restock linens and amenities in guest and locker areas; manage dirty laundry collection and delivery.
• Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
• Greet and assist guests warmly, ensuring their comfort and satisfaction.
• Escort guests to changing areas and explain locker room, shower, and spa amenities.
• Operate laundry equipment, if applicable; wash, dry, and fold linens as needed.
• Communicate effectively with guests and team members regarding facility features and guest needs.
• Promptly report guest issues, facility concerns, or safety hazards to management.
• Follow Arch Amenities Group brand standards, safety procedures, and policies.
• Perform additional duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED