Spa Attendant

Appellation Healdsburg • Healdsburg, CA

18d • Onsite

About The Position

The Spa Attendant at Appellation Healdsburg maintains the cleanliness, sanitation, and readiness of spa and wellness facilities, including treatment rooms, locker rooms, steam rooms, showers, lounges, retail areas, patios, and fitness spaces. The role performs detailed cleaning, restocking, floor and glass care, waste management, and high-touch surface sanitization to ensure the facilities meet luxury hospitality standards and provide a serene, welcoming guest experience.

The attendant also monitors supplies, reports deficiencies and safety or maintenance concerns, responds to spills, conducts quality inspections, attends required meetings and training, and provides professional guest assistance. The position requires daily on-premises presence and regular physical activity, including lifting up to 50 pounds, walking stairs, and cleaning in varied positions. Hours are late evening to early morning, usually 7 PM to 2 AM, with flexibility to work mornings, afternoons, evenings, weekends, and holidays.

Requirements

• Previous experience in hotel housekeeping, spa attendant work, or commercial cleaning is preferred.
• Strong attention to detail and pride in maintaining clean spa, locker room, and wellness facilities.
• Ability to work independently and manage time efficiently across multiple areas.
• Ability to lift and carry up to 50 pounds regularly and perform physical cleaning tasks throughout the shift.
• Knowledge of proper cleaning chemicals, procedures, and safety protocols for commercial spa and locker room cleaning.
• Understanding of spa sanitation requirements, including steam room and shower maintenance.
• Ability to work professionally in guest-facing wellness environments.
• Flexibility to work various shifts, including mornings, afternoons, evenings, weekends, and holidays.
• Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
• Excellent customer service skills and professional appearance for guest-facing interactions.
• Reliable, trustworthy, and committed to confidentiality and security protocols.
• Basic communication skills and ability to follow detailed written and verbal instructions.
• Positive attitude, strong work ethic, and willingness to adapt to changing priorities and special events.
• Understanding of safe procedures for cleaning chemicals and commercial cleaning equipment.
• Ability to stand and walk for extended periods, bend, kneel, stoop, reach, lift and carry supplies and equipment, push and pull carts and vacuum cleaners, and walk up and down stairs daily.
• Ability to see and read cleaning instructions, identify areas requiring attention, and distinguish between cleaning products and chemicals safely, with or without reasonable accommodations.
• Daily on-premises presence is required.

Nice To Haves

• Experience in a luxury hotel or spa environment is a plus.

Responsibilities

• Clean and prepare spa reception, retail, patio, locker room, treatment room, lounge, and fitness areas.
• Clean and sanitize bathrooms, showers, steam rooms, treatment rooms, gym equipment, and high-touch surfaces.
• Vacuum carpets; sweep, mop, and maintain floor finishes; clean windows, mirrors, glass, furniture, fixtures, and seating.
• Replenish restroom amenities, shower products, paper goods, and cleaning supplies throughout shifts.
• Empty trash, towel, and washcloth receptacles; replace liners; and follow recycling and waste separation procedures.
• Respond promptly to spills, accidents, and cleaning emergencies to maintain guest safety and clean, dry surfaces.
• Inspect assigned areas for quality and luxury presentation standards.
• Report deficiencies, safety hazards, maintenance needs, and security concerns to appropriate supervisors; report deficiencies in Alice.
• Provide courteous and professional guest interactions while maintaining a serene atmosphere.
• Attend mandatory meetings, training sessions, and safety briefings.
• Maintain professional appearance and conduct consistent with Appellation brand values.
• Perform other duties as assigned by the Spa Manager to support hotel operations and special events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed