Spa Attendant (Full Time Extended Seasonal)

Pyramid Global Hospitality • Chatham, MA

7d • Onsite

About The Position

The Spa Attendant is responsible for supporting a relaxing, enjoyable guest experience at the resort spa. The role greets guests, introduces them to the spa facilities and programs, provides information and equipment assistance, and helps with treatment bookings and transaction recording. The attendant also helps maintain a clean, safe, and well-stocked spa and fitness area, responds to guest needs, and reports accidents or injuries to Security. The position works closely with other team members and calls for an engaging, courteous, and efficient approach in a fast-paced environment.

Requirements

• Have, or be able to obtain, CPR and First Aid certification; preferred.
• Have an engaging and welcoming personality.
• Demonstrate strong attention to detail.
• Be able to work under pressure in a fast-paced environment.
• Have a passion for creating an exceptional guest experience.
• Have excellent communication skills.
• Be able to frequently bend, push or pull, and lift or carry up to 30 pounds, with occasional lifting or carrying up to 50 pounds.
• Have a flexible schedule that allows work on weekends and holidays.

Nice To Haves

• CPR and First Aid certification, or the ability to obtain it.

Responsibilities

• Greet clients as they enter the spa.
• Provide clients with tours and information about the facility and its features.
• Assist clients and guests with proper equipment usage.
• Assist guests with booking treatments by phone or in person and record transactions in the appropriate area.
• Report accidents or injuries to the Security Department.
• Monitor the spa and fitness room for cleanliness and safety, and provide direction or instruction when appropriate.
• Help ensure the spa area remains clean and stocked with essential supplies.
• Respond to guests’ needs and requests in a courteous and efficient manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed