Spa Attendant

AccorHotel • New Orleans, LA

70d • Onsite

About The Position

Fairmont Hotels & Resorts is seeking a Spa Attendant to maintain the cleanliness, sanitation, and organization of spa facilities, ensuring a luxury hospitality experience for guests. This role involves restocking supplies, assisting guests, supporting operational teams, and upholding high standards of service and professionalism.

Requirements

• Strong organizational and time-management skills
• Excellent guest service and interpersonal communication abilities
• Ability to work independently and collaboratively within a team environment
• Professional appearance and polished demeanor required
• Ability to maintain cleanliness and attention to detail in guest-facing environments
• Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
• Must be legally authorized to work in the United States

Nice To Haves

• Previous spa, hospitality, housekeeping, wellness, fitness, or guest service experience preferred
• Luxury hotel or spa experience preferred
• High school diploma or equivalent preferred

Responsibilities

• Maintain cleanliness, sanitation, and organization of spa treatment areas, locker rooms, lounges, fitness spaces, restrooms, and guest amenities areas
• Restock towels, robes, linens, beverages, toiletries, and spa supplies throughout the shift
• Ensure spa facilities are consistently maintained in accordance with luxury hospitality and cleanliness standards
• Greet guests professionally and assist with spa orientation, facility information, and guest requests as needed
• Support Spa Reception, Therapists, and operational teams to ensure smooth daily operations and exceptional guest experiences
• Monitor guest areas regularly to maintain cleanliness, safety, and presentation standards
• Assist with laundry collection, linen organization, and distribution of spa supplies as assigned
• Respond promptly and professionally to guest concerns, requests, and service recovery opportunities
• Follow all sanitation, workplace safety, and hotel operational procedures
• Maintain confidentiality and professionalism while interacting with guests and team members
• Support spa events, wellness programs, VIP experiences, and operational initiatives as assigned
• Uphold luxury hospitality standards through professionalism, appearance, and attentive guest service

Benefits

• All your information will be kept confidential according to EEO guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED