Spécialiste, CRM

Vosker•Montreal, QC

3d•Hybrid

About The Position

VOSKER is the North American leader in remote area monitoring. Every day, we are proud to help our clients keep an eye on what truly matters to them by developing solar-powered cameras connected to our exclusive platform. In a few words at VOSKER: We are high-performing, we think differently, and we take care of our people! We leverage our expertise to win as a team and redefine what's possible!

Requirements

Bachelor's degree in marketing, e-commerce, information technology, or a related field.
1 to 2 years of experience in a similar role in CRM, digital marketing, or relational marketing (relevant internships included).
Good command of basic SQL for data extraction and manipulation.
Experience with a CRM tool (Marketing Cloud, Hubspot, Klavio, etc.).
Understanding of customer journey automation marketing concepts.
Strong interest in building multi-channel campaigns.
Excellent analytical and performance measurement skills (reporting, KPI tracking).
Rigor, attention to detail, and strong organizational skills.
Curiosity, willingness to learn, and solutions-oriented.
Comfortable in a collaborative and fast-paced environment.
Advanced French and English (oral and written) – frequent interactions with partners and teams outside of Quebec.

Responsibilities

Develop, deploy, and operate automated marketing campaigns in Salesforce Marketing Cloud (email, SMS, application), respecting CRM best practices and legal requirements (e.g., consent).
Ensure the management and monitoring of the campaign calendar to guarantee a fluid, consistent, and balanced customer experience.
Contribute to the continuous optimization of CRM strategies based on observed performance (open rates, clicks, conversions, engagement).
Create, execute, and maintain SMS campaigns to effectively reach targeted audiences, according to best practices.
Conduct A/B tests (content, targeting, timing), analyze results, and propose concrete improvements to maximize performance.
Collaborate on the production of reports and dashboards to track key KPIs and support decision-making.

Benefits

A work environment that allows you to bring your ideas to life and propel your ambitions!
A daily routine that is never the same, days follow but do not resemble each other, and that's exciting!
A hybrid work model that allows you to work either from home or from one of our offices. The choice is yours!
The possibility of working remotely abroad for a maximum of 3 months (90 days).
Access to a training platform to develop your skills during your working hours.
A wellness account that allows you to reimburse expenses related to your health, passions, and interests.
Free access to an online health professional 24/7 and an EAP.
Comprehensive group insurance including vision and dental care, paid 50% by the employer.
A collective RRSP with employer contribution.
A new parent supplement during maternity/paternity leave.
Vacation calculated based on years of experience in the market.