Newport Aquarium Souvenir Photography Host - Part Time

All Career • Newport, KY

13h • Onsite

About The Position

The Newport Aquarium Souvenir Photography Host is responsible for ensuring a safe and memorable guest experience by performing and adhering to all Herschend Enterprises’ Core Values and Newport Aquarium Standards, Policies and Procedures, and Safety Protocols. This role requires maintaining a positive attitude, a clean appearance, and approaching guests in a friendly and engaging manner to offer photo services. The host will work collaboratively with other team members and departments to ensure effective communication and guest satisfaction. Key responsibilities include delivering high-quality images by accurately setting camera settings, ensuring assigned photo locations are stocked, clean, prepared, and organized. The role demands self-motivation, the ability to work independently and as part of a team, and a willingness to learn all job functions, including sales and up-selling. The host will contribute to a satisfying, enjoyable, and energetic work environment and is responsible for maintaining PCI (Payment Card Industry) compliance. Strong customer service and interpersonal skills are essential.

Requirements

• Successful completion of pre-employment background check.
• Ability to remain stationary for long periods of time, ascend/descend floors, bend, reach, and stoop.
• No history of allergies related to animals or plants, which might interfere with ability to work.
• Physical strength, including the ability to occasionally lift 25 pounds.
• Must have strong public speaking skills and the ability to read, write and speak the English language.
• Must be able to think clearly, react quickly, and calmly to changes and/or stressful situations.
• Ability to work a flexible schedule which will include weekends and/or evenings and holidays.

Nice To Haves

• Prior point of sale experience is a plus.
• Knowledge of other languages is a plus.
• Previous guest service or retail experience preferred.

Responsibilities

• Perform, adhere to, and implement all Herschend Enterprises’ Core Values and Newport Aquarium Standards, Policies and Procedures, and Safety Protocols to ensure safe and memorable guest experience.
• Maintain a positive attitude and clean appearance.
• Approach guests and offer photo services in a friendly and engaging manner.
• Work with other team members/departments of Newport Aquarium to ensure effective communications.
• Maintain appropriate guest and fellow host relations, ensuring guest and team satisfaction.
• Deliver high quality images to guests, accurately setting camera settings prior to shooting photos.
• Ensure assigned photo location is stocked, clean, prepared and organized.
• Be self-motivated, work independently, as well as with a team.
• Maintain a willingness and ability to learn and perform all job functions, including sales and up-selling.
• Contribute to a work environment that is satisfying, enjoyable and energetic.
• Responsible for maintaining PCI (Payment Card Industry) compliance.
• Demonstrate strong customer service and interpersonal skills.

Benefits

• 24 hours of sick PTO annually
• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
• Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development
• Fully funded education programs through Grow U (certifications to associates, bachelor's, and master's degrees)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees