Newport Aquarium Souvenir Photography Host - Part Time

Newport AquariumNewport, KY
Onsite

About The Position

The Newport Aquarium Souvenir Photography Host is a part-time role responsible for providing a memorable guest experience through photography services. This position involves approaching guests, offering photo services in a friendly and engaging manner, and delivering high-quality images. The host will also be responsible for maintaining assigned photo locations, ensuring they are stocked, clean, and organized. A key aspect of the role is to contribute to a positive and energetic work environment, work effectively with team members, and maintain strong customer service and interpersonal skills. The position also requires adherence to all Herschend Enterprises' Core Values, Newport Aquarium Standards, Policies and Procedures, and Safety Protocols, including maintaining PCI compliance.

Requirements

  • Successful completion of pre-employment background check.
  • Ability to remain stationary for long periods of time, ascend/descend floors, bend, reach, and stoop.
  • No history of allergies related to animals or plants, which might interfere with ability to work.
  • Physical strength, including the ability to occasionally lift 25 pounds.

Nice To Haves

  • Prior point of sale experience is a plus.
  • Previous guest service or retail experience preferred.
  • Knowledge of other languages is a plus.

Responsibilities

  • Perform, adhere to, and implement all Herschend Enterprises’ Core Values and Newport Aquarium Standards, Policies and Procedures, and Safety Protocols to ensure safe and memorable guest experience.
  • Maintain a positive attitude and clean appearance.
  • Approach guests and offer photo services in a friendly and engaging manner.
  • Work with other team members/departments of Newport Aquarium to ensure effective communications.
  • Maintain appropriate guest and fellow host relations, ensuring guest and team satisfaction.
  • Deliver high quality images to guests, accurately setting camera settings prior to shooting photos.
  • Ensure assigned photo location is stocked, clean, prepared and organized.
  • Be self-motivated, work independently, as well as with a team.
  • Maintain a willingness and ability to learn and perform all job functions, including sales and up-selling.
  • Contribute to a work environment that is satisfying, enjoyable and energetic.
  • Responsible for maintaining PCI (Payment Card Industry) compliance.
  • Demonstrate strong customer service and interpersonal skills.

Benefits

  • 24 hours of sick PTO annually
  • Profit Sharing and 401K Plan with company match
  • Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
  • Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
  • Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
  • Discounted tickets and annual passes for friends and family
  • Training and development
  • Fully funded education programs through Grow U (certifications to college prep to associates, bachelor's, and master’s degrees)
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