Sommelier - Delilah

Wynn Resorts•Las Vegas, NV

About The Position

The Sommelier at Delilah delivers an exceptional luxury dining experience through expert wine and beverage service, supporting Forbes Five-Star hospitality standards. The role serves as a beverage ambassador, guiding guests through the wine, champagne, cocktail, spirits, beer, and non-alcoholic beverage program and collaborating with service, culinary, and management teams to create memorable dining experiences. The Sommelier supports beverage recommendations and sales, inventory management, wine-list maintenance, staff education, and consistent execution of beverage service standards. The position includes personalized guest engagement and tableside beverage service; maintaining beverage knowledge and assisting with wine-list accuracy, ordering, receiving, storage, inventory, and reconciliation; and training and coaching team members. The Sommelier also supports daily operations, special events, wine pairings, and by-the-glass service while maintaining clean, organized work areas and complying with service, safety, alcohol-service, and company policies.

Requirements

  • At least two years of experience in a luxury, fine-dining restaurant environment.
  • High school diploma or equivalent.
  • Court of Master Sommeliers Level 1 Certification.
  • Advanced beverage knowledge covering wine, champagne, spirits, cocktails, digestifs, food and wine pairing, and proper beverage service techniques.
  • Ability to obtain and maintain licenses and work cards required by local and state regulations.
  • Strong understanding of wine regions, varietals, vintages, producers, and food pairings.
  • Excellent guest engagement, sales, and relationship-building skills.
  • Professional and effective written and verbal English communication skills.
  • Proficiency with POS systems and inventory management software.
  • Strong organizational and multitasking abilities and ability to work efficiently in a fast-paced luxury hospitality environment.
  • Ability to work varied shifts, including evenings, weekends, holidays, and special events.
  • Ability to stand and walk for extended periods and lift beverage cases and supplies as needed.
  • Demonstrated commitment to teamwork, professionalism, and service excellence.

Nice To Haves

  • Previous sommelier experience.
  • Experience with high-volume luxury dining operations.
  • Proven ability to provide elevated guest service and drive beverage sales.

Responsibilities

  • Deliver personalized guest service consistent with Forbes Five-Star standards, build guest relationships, and encourage repeat visits.
  • Recommend wines, champagne, spirits, cocktails, beer, and non-alcoholic beverages based on guest preferences and food selections.
  • Perform wine presentation, decanting, tableside beverage service, and other beverage service procedures professionally.
  • Communicate with guests, service team members, culinary staff, and management, and anticipate and respond promptly to guest needs.
  • Maintain knowledge of all beverage offerings and assist with keeping wine lists accurate and up to date.
  • Monitor inventory, assist with ordering recommendations, receive and inspect shipments, store products properly, and conduct inventories and reconciliation.
  • Accurately update inventory locations, bin numbers, and product information in designated systems; resolve discrepancies and coordinate product exchanges as needed.
  • Monitor wine storage conditions, reduce waste through proper handling and storage, and organize and stock wine storage areas.
  • Assist with wine pairings, special-event beverage organization, and by-the-glass program execution.
  • Mentor, educate, and train service employees on beverage knowledge and service techniques; conduct tastings, classes, and product-knowledge sessions.
  • Coach team members on beverage sales, reinforce service standards, participate in pre-shift meetings and training, and partner with management to improve beverage programs and guest experiences.
  • Follow service sequences and operating procedures; complete opening, closing, and side work duties.
  • Keep service areas, wine stations, and storage spaces clean and organized; comply with health, safety, alcohol-service, and company policies.
  • Maintain knowledge of hotel amenities, entertainment offerings, and local attractions; support floor operations, including seating and service coordination.
  • Attend required departmental meetings and training sessions, maintain a polished appearance in accordance with Wynn standards, and perform other job-related duties as assigned.
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